Call Center Advisor
A company is looking for a Call Center Advisor - AmazonRx. Key Responsibilities Provide first-tier customer service support, addressing client needs and issues Engage in active listening to identify customer needs and provide solutions Maintain accurate records of customer interactions and follow up on inquiries Required Qualifications and Education High School diploma or G.E.D At least 1 year of customer service experience Experience with customer communication platforms such as Zendesk or similar Ability to type accurately with a minimum speed of 40 WPM Familiarity with business applications and the ability to troubleshoot basic technical issues
