Call Center Intake Specialist

A company is looking for a Call Center Intake Specialist for remote operations. Key Responsibilities Provide exceptional customer service to establish or maintain relationships with clients and callers Accurately input caller information and follow specific prompts to gather detailed information Meet productivity goals while managing on-system and off-system time efficiently Required Qualifications Applicants must be in Pacific Daylight or Mountain Daylight Time Zones 2+ years of experience in a high call volume environment, preferably in the legal industry Ability to work weekends and holidays Computer proficiency and ability to work with multiple systems and monitors High-speed internet connection with the capability to connect directly to a router/modem

Mar 19, 2025 - 21:18

A company is looking for a Call Center Intake Specialist for remote operations. Key Responsibilities Provide exceptional customer service to establish or maintain relationships with clients and callers Accurately input caller information and follow specific prompts to gather detailed information Meet productivity goals while managing on-system and off-system time efficiently Required Qualifications Applicants must be in Pacific Daylight or Mountain Daylight Time Zones 2+ years of experience in a high call volume environment, preferably in the legal industry Ability to work weekends and holidays Computer proficiency and ability to work with multiple systems and monitors High-speed internet connection with the capability to connect directly to a router/modem