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Call Center Senior Representative
A company is looking for a Call Center Senior Representative. Key Responsibilities Respond to customer calls and emails, providing assistance and resolutions Educate customers on billing inquiries and ensure compliance with policies Document issues and resolutions while promoting positive customer relations Required Qualifications High school diploma or GED required Minimum 1 year of call center or customer service experience Ability to work in a remote capacity with specific technology requirements Familiarity with Microsoft Windows operating systems Access to a reliable wired internet connection with minimum speed requirements
A company is looking for a Call Center Senior Representative.
Key Responsibilities
Respond to customer calls and emails, providing assistance and resolutions
Educate customers on billing inquiries and ensure compliance with policies
Document issues and resolutions while promoting positive customer relations
Required Qualifications
High school diploma or GED required
Minimum 1 year of call center or customer service experience
Ability to work in a remote capacity with specific technology requirements
Familiarity with Microsoft Windows operating systems
Access to a reliable wired internet connection with minimum speed requirements