Director of Service Assurance

A company is looking for a Director, Service Assurance Platforms - Technology Product Owner. Key Responsibilities: Lead the strategy and implementation of Service Assurance systems, focusing on advanced technologies Drive operational optimization and sustainment of critical Service Assurance platforms and processes Manage governance, risk, and compliance functions related to Service Assurance systems Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field Minimum of ten (10) years of experience in network engineering or related fields, with six (6) years in a leadership role Experience managing cross-functional teams of 20+ people for at least five (5) years In-depth experience with Service Assurance platforms such as ServiceNOW, Salesforce, and Oracle Assure1 Strong knowledge of Cloud technologies (AWS or Assure) and omni-channel communication platforms

Apr 14, 2025 - 18:02

A company is looking for a Director, Service Assurance Platforms - Technology Product Owner. Key Responsibilities: Lead the strategy and implementation of Service Assurance systems, focusing on advanced technologies Drive operational optimization and sustainment of critical Service Assurance platforms and processes Manage governance, risk, and compliance functions related to Service Assurance systems Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field Minimum of ten (10) years of experience in network engineering or related fields, with six (6) years in a leadership role Experience managing cross-functional teams of 20+ people for at least five (5) years In-depth experience with Service Assurance platforms such as ServiceNOW, Salesforce, and Oracle Assure1 Strong knowledge of Cloud technologies (AWS or Assure) and omni-channel communication platforms