Care Advocate
A company is looking for a Care Advocate to provide world-class care to client members.
Key Responsibilities
Manage a schedule of introductory video appointments and prioritize tasks
Provide personalized recommendations and ensure an exceptional customer service experience
Coordinate with team members to facilitate immediate care access and conduct follow-ups
Qualifications
Background in allied health, human services, or healthcare
1-2+ years of direct patient care experience
Experience in achieving KPIs related to engagement, satisfaction, and productivity
Proficiency in navigating new technologies and systems in a remote setting
Certification or licensure in a healthcare-related field preferred
A company is looking for a Care Advocate to provide world-class care to client members.
Key Responsibilities
Manage a schedule of introductory video appointments and prioritize tasks
Provide personalized recommendations and ensure an exceptional customer service experience
Coordinate with team members to facilitate immediate care access and conduct follow-ups
Qualifications
Background in allied health, human services, or healthcare
1-2+ years of direct patient care experience
Experience in achieving KPIs related to engagement, satisfaction, and productivity
Proficiency in navigating new technologies and systems in a remote setting
Certification or licensure in a healthcare-related field preferred