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Claims Quality and Training Specialist
A company is looking for a Claims Sr. Quality & Training Specialist (Remote). Key Responsibilities Deliver new hire and ongoing functional training Maintain and create training materials and manage knowledge repositories Administer quality programs, including audits and feedback Required Qualifications Minimum of 5 years in Learning & Development experience Experience training in a call center environment Strong project management skills Proficiency in various software applications such as Captivate, Publisher, Word, Excel, and PowerPoint Excellent facilitation skills
A company is looking for a Claims Sr. Quality & Training Specialist (Remote).
Key Responsibilities
Deliver new hire and ongoing functional training
Maintain and create training materials and manage knowledge repositories
Administer quality programs, including audits and feedback
Required Qualifications
Minimum of 5 years in Learning & Development experience
Experience training in a call center environment
Strong project management skills
Proficiency in various software applications such as Captivate, Publisher, Word, Excel, and PowerPoint
Excellent facilitation skills