Cleo Guide Specialist

A company is looking for a Cleo Guide-Specialist. Key Responsibilities: Serve as the primary point of contact for members, providing high-quality assistance and support Guide members through complex processes and collaborate on personalized family support plans Maintain accurate records of member interactions and contribute to the enhancement of support processes Required Qualifications: Fluency in English and Italian, with a preference for candidates residing in Italy Experience in supporting parents, caregivers, or families, preferably with a background in healthcare or education Ability to creatively problem-solve and make decisions with autonomy Experience in navigating technology such as Google Suite, Front, and Slack A willingness to engage in continuous learning and improvement

May 6, 2025 - 03:16

A company is looking for a Cleo Guide-Specialist. Key Responsibilities: Serve as the primary point of contact for members, providing high-quality assistance and support Guide members through complex processes and collaborate on personalized family support plans Maintain accurate records of member interactions and contribute to the enhancement of support processes Required Qualifications: Fluency in English and Italian, with a preference for candidates residing in Italy Experience in supporting parents, caregivers, or families, preferably with a background in healthcare or education Ability to creatively problem-solve and make decisions with autonomy Experience in navigating technology such as Google Suite, Front, and Slack A willingness to engage in continuous learning and improvement