Client Advocate
A company is looking for a Client Advocate - Remote.
Key Responsibilities
Process enrollment, claims, billing, and eligibility inquiries
Scrub applications for missing information and follow up as necessary
Resolve escalated issues related to enrollments, claims, and eligibility matters
Required Qualifications, Training, and Education
Minimum three years of customer service experience in a broker or insurance carrier setting; five years preferred
Advanced knowledge of medical insurance
Experience with MS Office and ability to navigate various carrier websites
Professional phone etiquette and a pleasant demeanor
Ability to thrive in a fast-paced environment
A company is looking for a Client Advocate - Remote.
Key Responsibilities
Process enrollment, claims, billing, and eligibility inquiries
Scrub applications for missing information and follow up as necessary
Resolve escalated issues related to enrollments, claims, and eligibility matters
Required Qualifications, Training, and Education
Minimum three years of customer service experience in a broker or insurance carrier setting; five years preferred
Advanced knowledge of medical insurance
Experience with MS Office and ability to navigate various carrier websites
Professional phone etiquette and a pleasant demeanor
Ability to thrive in a fast-paced environment