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Client Operations Associate
A company is looking for a Client Operations Associate II. Key Responsibilities Case manage client questions and feedback regarding products and services Support clients during the onboarding process to ensure a seamless experience Analyze client activity and inquiries to identify trends and proactively address challenges Required Qualifications 4+ years of experience in client operations, customer success, or a related field, preferably in fintech or financial services Bachelor's degree Strong analytical and critical thinking abilities with a data-driven approach Highly adaptable with excellent time management skills Positive attitude and energy
A company is looking for a Client Operations Associate II.
Key Responsibilities
Case manage client questions and feedback regarding products and services
Support clients during the onboarding process to ensure a seamless experience
Analyze client activity and inquiries to identify trends and proactively address challenges
Required Qualifications
4+ years of experience in client operations, customer success, or a related field, preferably in fintech or financial services
Bachelor's degree
Strong analytical and critical thinking abilities with a data-driven approach
Highly adaptable with excellent time management skills
Positive attitude and energy