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Client Relations Specialist
A company is looking for a Client Relations Specialist I to serve as the first point of contact for certification applicants. Key Responsibilities Provide Tier 1 technical support and assist clients with the certification process Deliver professional responses to inquiries and help clients maximize their certification benefits Utilize CRM tools to manage client requests and ensure compliance with standard operating procedures Required Qualifications Experience using Salesforce and other cloud-based solutions Experience in a customer support role interacting with clients Proven ability to manage a high volume of time-sensitive client requests Strong organizational skills and efficiency in task management Adept at basic internet research and data entry
A company is looking for a Client Relations Specialist I to serve as the first point of contact for certification applicants.
Key Responsibilities
Provide Tier 1 technical support and assist clients with the certification process
Deliver professional responses to inquiries and help clients maximize their certification benefits
Utilize CRM tools to manage client requests and ensure compliance with standard operating procedures
Required Qualifications
Experience using Salesforce and other cloud-based solutions
Experience in a customer support role interacting with clients
Proven ability to manage a high volume of time-sensitive client requests
Strong organizational skills and efficiency in task management
Adept at basic internet research and data entry