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Client Success Liaison
A company is looking for a Client Success Liaison to manage relationships with healthcare practices and ensure customer satisfaction. Key Responsibilities Serve as the primary point of contact for healthcare facilities, addressing inquiries and concerns Collaborate with internal teams to onboard new clients and develop processes for improved customer experience Monitor client well-being and engage continuously to recommend solutions for operational gaps Required Qualifications Bachelor's degree required, preferably in a healthcare-related field 5+ years of experience in a healthcare-related field Experience working with PHI/PII and compliance with HIPAA regulations Familiarity with Salesforce and ERP systems preferred Strong project management and data analysis skills
A company is looking for a Client Success Liaison to manage relationships with healthcare practices and ensure customer satisfaction.
Key Responsibilities
Serve as the primary point of contact for healthcare facilities, addressing inquiries and concerns
Collaborate with internal teams to onboard new clients and develop processes for improved customer experience
Monitor client well-being and engage continuously to recommend solutions for operational gaps
Required Qualifications
Bachelor's degree required, preferably in a healthcare-related field
5+ years of experience in a healthcare-related field
Experience working with PHI/PII and compliance with HIPAA regulations
Familiarity with Salesforce and ERP systems preferred
Strong project management and data analysis skills
