Clinical Support Team Manager
A company is looking for a Clinical Support Team Manager to oversee the Patient Care Advocate team and ensure high-quality patient support.
Key Responsibilities
Lead and manage the Patient Care Advocate team, including scheduling and performance management
Ensure timely and compassionate patient support through text-based communications and referrals
Monitor team performance and implement improvements to enhance the patient experience
Required Qualifications
3+ years of experience in healthcare leadership or team management
Experience managing remote teams and a commitment to reproductive justice and trauma-informed care
High proficiency in technology, including telehealth platforms
Experience in quality assurance, training, and workflow optimization
Ability to work in a fast-paced, evolving environment
A company is looking for a Clinical Support Team Manager to oversee the Patient Care Advocate team and ensure high-quality patient support.
Key Responsibilities
Lead and manage the Patient Care Advocate team, including scheduling and performance management
Ensure timely and compassionate patient support through text-based communications and referrals
Monitor team performance and implement improvements to enhance the patient experience
Required Qualifications
3+ years of experience in healthcare leadership or team management
Experience managing remote teams and a commitment to reproductive justice and trauma-informed care
High proficiency in technology, including telehealth platforms
Experience in quality assurance, training, and workflow optimization
Ability to work in a fast-paced, evolving environment