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Cloud Customer Success Manager
A company is looking for a Cloud Customer Success Manager, Remote US Only. Key Responsibilities Conduct customer business reviews focused on cloud utilization and cost optimization Collaborate with peers and managers to steer CSP operations and manage customer relationships Maintain documentation of processes and monitor KPIs and SLAs for customer satisfaction Required Qualifications 1-2 years of experience as a Customer Success Manager or in a similar role BS Degree in Business or a Technology related field; graduate degree appreciated Willingness to obtain FinOps Practitioner Certification Experience with public cloud billing and licensing models or willingness to learn Familiarity with AWS Management Console and Azure Portal or similar Cloud Portals
A company is looking for a Cloud Customer Success Manager, Remote US Only.
Key Responsibilities
Conduct customer business reviews focused on cloud utilization and cost optimization
Collaborate with peers and managers to steer CSP operations and manage customer relationships
Maintain documentation of processes and monitor KPIs and SLAs for customer satisfaction
Required Qualifications
1-2 years of experience as a Customer Success Manager or in a similar role
BS Degree in Business or a Technology related field; graduate degree appreciated
Willingness to obtain FinOps Practitioner Certification
Experience with public cloud billing and licensing models or willingness to learn
Familiarity with AWS Management Console and Azure Portal or similar Cloud Portals
