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Complaint Handling Specialist
A company is looking for a Post-Market Surveillance / Complaint Handling Specialist. Key Responsibilities Conduct end-to-end complaint handling activities and ensure compliance with regulatory standards Review and evaluate customer complaints for validity, processing, and necessary investigations Collaborate with cross-functional teams to address recurring quality issues and implement corrective actions Required Qualifications 3-5 years of complaint handling experience in a GxP environment within the Pharmaceutical, Medical Device, or Biotech Industry Bachelor's degree or associate degree with 5 years of relevant experience Understanding of medical device regulations such as FDA 21 CFR and ISO 13485 Hands-on experience with complaint management software and data analysis tools Demonstrated knowledge of compliance issues and risk management practices
A company is looking for a Post-Market Surveillance / Complaint Handling Specialist.
Key Responsibilities
Conduct end-to-end complaint handling activities and ensure compliance with regulatory standards
Review and evaluate customer complaints for validity, processing, and necessary investigations
Collaborate with cross-functional teams to address recurring quality issues and implement corrective actions
Required Qualifications
3-5 years of complaint handling experience in a GxP environment within the Pharmaceutical, Medical Device, or Biotech Industry
Bachelor's degree or associate degree with 5 years of relevant experience
Understanding of medical device regulations such as FDA 21 CFR and ISO 13485
Hands-on experience with complaint management software and data analysis tools
Demonstrated knowledge of compliance issues and risk management practices
