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Consumer Affairs Supervisor
A company is looking for a Consumer Affairs Supervisor. Key Responsibilities Lead a team of 3+ Consumer Affairs professionals Receive, document, and track customer complaints while conducting thorough investigations Implement resolution strategies and ensure compliance with company policies and regulations Required Qualifications Bachelor's degree Proven experience in a complaints management or customer service role Knowledge of insurance operations and complaint management processes Experience with Microsoft Office Suite and related software Insurance industry experience preferred
A company is looking for a Consumer Affairs Supervisor.
Key Responsibilities
Lead a team of 3+ Consumer Affairs professionals
Receive, document, and track customer complaints while conducting thorough investigations
Implement resolution strategies and ensure compliance with company policies and regulations
Required Qualifications
Bachelor's degree
Proven experience in a complaints management or customer service role
Knowledge of insurance operations and complaint management processes
Experience with Microsoft Office Suite and related software
Insurance industry experience preferred