Contact Center Associate II

A company is looking for a Contact Center Associate 2 to provide patient-centered service and support within a health system. Key Responsibilities Deliver high-quality patient service and assist in identifying care provision issues Train new agents and act as a subject matter expert for peers Schedule and register patients for appointments while maintaining communication with providers and staff Required Qualifications High School diploma or equivalent Minimum of 2 years of relevant experience General knowledge of office procedures and operations Ability to handle confidential information with discretion Any relevant education, certifications, and/or work experience may be considered

Apr 22, 2025 - 14:42

A company is looking for a Contact Center Associate 2 to provide patient-centered service and support within a health system. Key Responsibilities Deliver high-quality patient service and assist in identifying care provision issues Train new agents and act as a subject matter expert for peers Schedule and register patients for appointments while maintaining communication with providers and staff Required Qualifications High School diploma or equivalent Minimum of 2 years of relevant experience General knowledge of office procedures and operations Ability to handle confidential information with discretion Any relevant education, certifications, and/or work experience may be considered