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Contact Center Data Scientist
A company is looking for a Contact Center Data Scientist to analyze customer interaction data and improve customer experiences. Key Responsibilities Gather and prepare data from various sources for analysis Develop statistical models and machine learning algorithms to analyze customer behavior Create visualizations to communicate insights and collaborate with business teams on actionable recommendations Required Qualifications Advanced degree in statistics, data science, computer science, or a related field 5 years of experience as a data scientist Strong proficiency in statistical analysis and machine learning techniques Expertise in programming languages like Python or R Experience with data mining, data warehousing, and data visualization tools
A company is looking for a Contact Center Data Scientist to analyze customer interaction data and improve customer experiences.
Key Responsibilities
Gather and prepare data from various sources for analysis
Develop statistical models and machine learning algorithms to analyze customer behavior
Create visualizations to communicate insights and collaborate with business teams on actionable recommendations
Required Qualifications
Advanced degree in statistics, data science, computer science, or a related field
5 years of experience as a data scientist
Strong proficiency in statistical analysis and machine learning techniques
Expertise in programming languages like Python or R
Experience with data mining, data warehousing, and data visualization tools