CPC Processor Customer Service

A company is looking for a CPC Processor Customer Service representative. Key Responsibilities Process medical record requests and provide status updates through calls with patients, insurance companies, and attorneys Document all inquiries and resolutions accurately in the software systems Maintain confidentiality and adhere to company policies and procedures while ensuring high-quality customer service Required Qualifications High school diploma or equivalent from an accredited institution Experience with multi-line phone systems and proficiency in Microsoft Office One year of experience in data entry, medical records, healthcare, or insurance claims processing is beneficial Ability to pass an annual HIPAA examination and a 90-day ROI Certification course with a score of 85% or higher Compliance with health screening and vaccination requirements as per client needs

Apr 8, 2025 - 05:36

A company is looking for a CPC Processor Customer Service representative. Key Responsibilities Process medical record requests and provide status updates through calls with patients, insurance companies, and attorneys Document all inquiries and resolutions accurately in the software systems Maintain confidentiality and adhere to company policies and procedures while ensuring high-quality customer service Required Qualifications High school diploma or equivalent from an accredited institution Experience with multi-line phone systems and proficiency in Microsoft Office One year of experience in data entry, medical records, healthcare, or insurance claims processing is beneficial Ability to pass an annual HIPAA examination and a 90-day ROI Certification course with a score of 85% or higher Compliance with health screening and vaccination requirements as per client needs