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CRM Analyst
A company is looking for a CRM Analyst to drive data-driven decision-making and optimize customer retention and lifecycle marketing strategies. Key Responsibilities Analyze customer behavior and campaign performance to drive engagement and revenue growth Develop performance reports and collaborate with various teams to enhance customer feedback loops Build audience segments and evaluate CRM campaign effectiveness to improve retention and loyalty Required Qualifications 3-6 years of experience in CRM analytics, lifecycle marketing, or customer insights Proficiency in CRM platforms (e.g., Braze, Segment, Chord) and SQL Familiarity with A/B testing methodologies and performance evaluation techniques Experience with BI tools like Looker, Tableau, or Power BI Knowledge of marketing automation and lifecycle triggers
A company is looking for a CRM Analyst to drive data-driven decision-making and optimize customer retention and lifecycle marketing strategies.
Key Responsibilities
Analyze customer behavior and campaign performance to drive engagement and revenue growth
Develop performance reports and collaborate with various teams to enhance customer feedback loops
Build audience segments and evaluate CRM campaign effectiveness to improve retention and loyalty
Required Qualifications
3-6 years of experience in CRM analytics, lifecycle marketing, or customer insights
Proficiency in CRM platforms (e.g., Braze, Segment, Chord) and SQL
Familiarity with A/B testing methodologies and performance evaluation techniques
Experience with BI tools like Looker, Tableau, or Power BI
Knowledge of marketing automation and lifecycle triggers