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Customer 360 Director
A company is looking for a Customer 360 Director. Key Responsibilities Engage with customers and internal stakeholders to enhance customer value Develop and implement strategies for the customer 360 program Analyze data to improve customer experience and drive cross-functional improvements Required Qualifications Bachelor's degree with 10 years of experience in sales, customer success, support, and account management 8 years of experience managing large, cross-functional strategic programs Proven ability to collaborate on complex projects in a matrixed environment Proven ability to think strategically and translate strategy into execution Successful completion of a background screening process
A company is looking for a Customer 360 Director.
Key Responsibilities
Engage with customers and internal stakeholders to enhance customer value
Develop and implement strategies for the customer 360 program
Analyze data to improve customer experience and drive cross-functional improvements
Required Qualifications
Bachelor's degree with 10 years of experience in sales, customer success, support, and account management
8 years of experience managing large, cross-functional strategic programs
Proven ability to collaborate on complex projects in a matrixed environment
Proven ability to think strategically and translate strategy into execution
Successful completion of a background screening process