Customer Communications Manager
A company is looking for a Customer Communications Manager II. Key Responsibilities Plan, draft, and execute customer communications supporting the scaled Customer Success journey Tailor content based on customer segments, behavioral triggers, and lifecycle stages Collaborate cross-functionally to gather insights and validate messaging Required Qualifications Bachelor's degree in Communications, Marketing, Business, or related discipline 3+ years of experience in customer communications, content marketing, or lifecycle marketing Demonstrated success in delivering structured, customer-facing communications at scale Experience with communication tools such as Salesforce Marketing Cloud, HubSpot, and CMS platforms Comfort working in an evolving, fast-paced environment
A company is looking for a Customer Communications Manager II.
Key Responsibilities
Plan, draft, and execute customer communications supporting the scaled Customer Success journey
Tailor content based on customer segments, behavioral triggers, and lifecycle stages
Collaborate cross-functionally to gather insights and validate messaging
Required Qualifications
Bachelor's degree in Communications, Marketing, Business, or related discipline
3+ years of experience in customer communications, content marketing, or lifecycle marketing
Demonstrated success in delivering structured, customer-facing communications at scale
Experience with communication tools such as Salesforce Marketing Cloud, HubSpot, and CMS platforms
Comfort working in an evolving, fast-paced environment
