Customer Engagement Manager
A company is looking for a Customer Engagement Manager responsible for enhancing customer relationships and ensuring satisfaction. Key Responsibilities Build and maintain strong relationships with existing clients to understand their needs and ensure satisfaction Drive ongoing customer engagement through proactive outreach and support tools Serve as the primary point of contact for customers, addressing inquiries and resolving issues Required Qualifications High School Diploma or GED; Bachelor's degree preferred 2+ years of relevant sales, account management, or support experience in a SaaS environment Proficiency in desktop software programs (Word, Excel, PowerPoint) Basic knowledge of the construction industry or willingness to learn Technical skills and ability to learn SaaS products
A company is looking for a Customer Engagement Manager responsible for enhancing customer relationships and ensuring satisfaction.
Key Responsibilities
Build and maintain strong relationships with existing clients to understand their needs and ensure satisfaction
Drive ongoing customer engagement through proactive outreach and support tools
Serve as the primary point of contact for customers, addressing inquiries and resolving issues
Required Qualifications
High School Diploma or GED; Bachelor's degree preferred
2+ years of relevant sales, account management, or support experience in a SaaS environment
Proficiency in desktop software programs (Word, Excel, PowerPoint)
Basic knowledge of the construction industry or willingness to learn
Technical skills and ability to learn SaaS products
