Customer Experience Associate

A company is looking for a Customer Experience Associate who provides front-line customer service support via phone, email, and chat. Key Responsibilities Manage inbound/outbound calls and emails as a subject matter expert Provide exceptional customer service to client customers and complete requested tasks Collaborate with peers and leaders to meet client needs and contribute to team goals Required Qualifications 1-2 years of customer service experience required Reliability and ability to follow processes and procedures Strong organizational and time-management skills Insurance background/knowledge preferred Associates degree preferred

Mar 3, 2025 - 13:52

A company is looking for a Customer Experience Associate who provides front-line customer service support via phone, email, and chat. Key Responsibilities Manage inbound/outbound calls and emails as a subject matter expert Provide exceptional customer service to client customers and complete requested tasks Collaborate with peers and leaders to meet client needs and contribute to team goals Required Qualifications 1-2 years of customer service experience required Reliability and ability to follow processes and procedures Strong organizational and time-management skills Insurance background/knowledge preferred Associates degree preferred