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Customer Experience Associate
A company is looking for a Customer Experience Associate who provides front-line customer service support via phone, email, and chat. Key Responsibilities Manage inbound/outbound calls and emails as a subject matter expert Provide exceptional customer service to client customers and complete requested tasks Collaborate with peers and leaders to meet client needs and contribute to team goals Required Qualifications 1-2 years of customer service experience required Reliability and ability to follow processes and procedures Strong organizational and time-management skills Insurance background/knowledge preferred Associates degree preferred
A company is looking for a Customer Experience Associate who provides front-line customer service support via phone, email, and chat.
Key Responsibilities
Manage inbound/outbound calls and emails as a subject matter expert
Provide exceptional customer service to client customers and complete requested tasks
Collaborate with peers and leaders to meet client needs and contribute to team goals
Required Qualifications
1-2 years of customer service experience required
Reliability and ability to follow processes and procedures
Strong organizational and time-management skills
Insurance background/knowledge preferred
Associates degree preferred