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Customer Experience Representative
A company is looking for a Customer Experience Representative, Recovery. Key Responsibilities Provide end-to-end support for customer inquiries and resolve issues related to products, billing, and technical questions Build consultative relationships with customers to understand their needs and offer appropriate product solutions Educate customers on self-service options and ensure a positive customer experience through effective communication Required Qualifications Some high school coursework completed 0-2 years of relevant work experience Ability to work flexible hours, including nights and weekends Demonstrated technical knowledge and ability to troubleshoot issues Familiarity with multiple tools and systems for customer interactions
A company is looking for a Customer Experience Representative, Recovery.
Key Responsibilities
Provide end-to-end support for customer inquiries and resolve issues related to products, billing, and technical questions
Build consultative relationships with customers to understand their needs and offer appropriate product solutions
Educate customers on self-service options and ensure a positive customer experience through effective communication
Required Qualifications
Some high school coursework completed
0-2 years of relevant work experience
Ability to work flexible hours, including nights and weekends
Demonstrated technical knowledge and ability to troubleshoot issues
Familiarity with multiple tools and systems for customer interactions