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Customer Experience Representative
A company is looking for an Associate Customer Experience Representative. Key Responsibilities Provide accurate responses to customer inquiries via email Exceed customer expectations to deliver a first-class experience Follow SOPs to resolve order issues and communicate customer trends to management Required Qualifications Minimum of 1 year of customer service experience, preferably in a technology or gaming industry Excellent computer skills with experience in CRM systems like Zendesk or Salesforce Familiarity with the collectible gaming industry Experience working in a high-performing customer experience team
A company is looking for an Associate Customer Experience Representative.
Key Responsibilities
Provide accurate responses to customer inquiries via email
Exceed customer expectations to deliver a first-class experience
Follow SOPs to resolve order issues and communicate customer trends to management
Required Qualifications
Minimum of 1 year of customer service experience, preferably in a technology or gaming industry
Excellent computer skills with experience in CRM systems like Zendesk or Salesforce
Familiarity with the collectible gaming industry
Experience working in a high-performing customer experience team