Customer Intake Associate
A company is looking for a Customer Intake Senior Associate. Key Responsibilities Verify and ensure the accuracy of customer account information Communicate and work with customers via phone, email, and messaging to update their information Collaborate with the customer success team Required Qualifications Extremely detail-oriented and organized College degree 2+ years of professional experience Experience in a customer service/support role or call center environment, preferably in finance Familiarity with Zendesk
A company is looking for a Customer Intake Senior Associate.
Key Responsibilities
Verify and ensure the accuracy of customer account information
Communicate and work with customers via phone, email, and messaging to update their information
Collaborate with the customer success team
Required Qualifications
Extremely detail-oriented and organized
College degree
2+ years of professional experience
Experience in a customer service/support role or call center environment, preferably in finance
Familiarity with Zendesk
