Care Management Associate
A company is looking for a Care Management Associate. Key Responsibilities Place outbound calls to members with acute health conditions Educate members on their Care Management program and connect them with a nurse/care manager Provide a positive member experience and answer inbound calls from members Required Qualifications 2 years of experience in a customer service call center environment with outbound calling High Speed Broadband internet connection (100/25 mbps) required Dedicated workspace for remote work during scheduled hours High School Diploma or GED
A company is looking for a Care Management Associate.
Key Responsibilities
Place outbound calls to members with acute health conditions
Educate members on their Care Management program and connect them with a nurse/care manager
Provide a positive member experience and answer inbound calls from members
Required Qualifications
2 years of experience in a customer service call center environment with outbound calling
High Speed Broadband internet connection (100/25 mbps) required
Dedicated workspace for remote work during scheduled hours
High School Diploma or GED
