Care Management Associate

A company is looking for a Care Management Associate, Engagement Hub - Work From Home. Key Responsibilities Conduct telephonic outreach to engage and enroll eligible members in care management Facilitate case assignments and connect members to care managers through warm transfers Maintain accurate documentation of member interactions to ensure compliance with regulatory standards Required Qualifications 2 years of healthcare experience in a call center or medical office environment Ability to manage multiple priorities and adapt to change effectively Demonstrated ability to meet daily performance metrics with accuracy Experience in documenting member calls in electronic records High School Diploma or equivalent GED

Apr 1, 2025 - 14:30

A company is looking for a Care Management Associate, Engagement Hub - Work From Home. Key Responsibilities Conduct telephonic outreach to engage and enroll eligible members in care management Facilitate case assignments and connect members to care managers through warm transfers Maintain accurate documentation of member interactions to ensure compliance with regulatory standards Required Qualifications 2 years of healthcare experience in a call center or medical office environment Ability to manage multiple priorities and adapt to change effectively Demonstrated ability to meet daily performance metrics with accuracy Experience in documenting member calls in electronic records High School Diploma or equivalent GED