Customer Service Department Lead

A company is looking for a Department Lead. Key Responsibilities Direct day-to-day leadership of assigned clients and support team members Develop and manage the TruBridges Managed Services offering and oversee support team operations Identify client needs and create value propositions to enhance client satisfaction and retention Required Qualifications Bachelor's degree or equivalent relevant experience 5 years of experience in customer services or managed services Experience in leading teams and developing client proposals Understanding of customer trends and strategic change implementation 2 years of experience with one of TruBridge divisions is preferred

Feb 21, 2025 - 23:33

A company is looking for a Department Lead. Key Responsibilities Direct day-to-day leadership of assigned clients and support team members Develop and manage the TruBridges Managed Services offering and oversee support team operations Identify client needs and create value propositions to enhance client satisfaction and retention Required Qualifications Bachelor's degree or equivalent relevant experience 5 years of experience in customer services or managed services Experience in leading teams and developing client proposals Understanding of customer trends and strategic change implementation 2 years of experience with one of TruBridge divisions is preferred