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Customer Service Sales Agent
A company is looking for a Customer Service & Sales Agent to provide first-level support to customers and Field Service Technicians. Key Responsibilities Handle inbound and outbound calls, upselling products and services to clients Resolve customer-related issues and concerns effectively Manage accounting and invoice-related issues Required Qualifications Proficiency in MS Office and web-based applications Ability to learn specialized software programs and navigate databases Experience with standard office equipment Typing speed of at least 40 words per minute Availability to work any assigned shift in a 24/7 environment
A company is looking for a Customer Service & Sales Agent to provide first-level support to customers and Field Service Technicians.
Key Responsibilities
Handle inbound and outbound calls, upselling products and services to clients
Resolve customer-related issues and concerns effectively
Manage accounting and invoice-related issues
Required Qualifications
Proficiency in MS Office and web-based applications
Ability to learn specialized software programs and navigate databases
Experience with standard office equipment
Typing speed of at least 40 words per minute
Availability to work any assigned shift in a 24/7 environment