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Customer Service Team Lead
A company is looking for a Team Lead Customer Service. Key Responsibilities Supervise the workflow and daily activities of the billing team Develop and coach team members while monitoring productivity metrics Troubleshoot client concerns and facilitate training on process changes Required Qualifications High School Diploma or GED Intermediate skill level in Microsoft Word, Excel, PowerPoint, and Outlook Demonstrates strong leadership qualities and decision-making abilities Ability to prioritize and work in a fast-paced environment Revenue cycle experience is preferred
A company is looking for a Team Lead Customer Service.
Key Responsibilities
Supervise the workflow and daily activities of the billing team
Develop and coach team members while monitoring productivity metrics
Troubleshoot client concerns and facilitate training on process changes
Required Qualifications
High School Diploma or GED
Intermediate skill level in Microsoft Word, Excel, PowerPoint, and Outlook
Demonstrates strong leadership qualities and decision-making abilities
Ability to prioritize and work in a fast-paced environment
Revenue cycle experience is preferred