Customer Service Team Lead

A company is looking for a Team Lead Customer Service. Key Responsibilities Supervise the workflow and daily activities of the billing team Develop and coach team members while monitoring productivity metrics Troubleshoot client concerns and facilitate training on process changes Required Qualifications High School Diploma or GED Intermediate skill level in Microsoft Word, Excel, PowerPoint, and Outlook Demonstrates strong leadership qualities and decision-making abilities Ability to prioritize and work in a fast-paced environment Revenue cycle experience is preferred

Mar 12, 2025 - 19:23
 0
Customer Service Team Lead
A company is looking for a Team Lead Customer Service. Key Responsibilities Supervise the workflow and daily activities of the billing team Develop and coach team members while monitoring productivity metrics Troubleshoot client concerns and facilitate training on process changes Required Qualifications High School Diploma or GED Intermediate skill level in Microsoft Word, Excel, PowerPoint, and Outlook Demonstrates strong leadership qualities and decision-making abilities Ability to prioritize and work in a fast-paced environment Revenue cycle experience is preferred