Customer Service Team Leader

A company is looking for a Customer Service Team Leader. Key Responsibilities Assist call center staff with payments products and services Aid Call Center agents in meeting performance standards and provide leadership Resolve escalated customer issues and ensure agents are updated on procedures Required Qualifications High school diploma or equivalent At least 2 years of previous call center experience Self-directed, motivated, and dependable Level 2 Background check required prior to employment Previous experience managing a team (preferred)

Jun 17, 2025 - 16:40

A company is looking for a Customer Service Team Leader. Key Responsibilities Assist call center staff with payments products and services Aid Call Center agents in meeting performance standards and provide leadership Resolve escalated customer issues and ensure agents are updated on procedures Required Qualifications High school diploma or equivalent At least 2 years of previous call center experience Self-directed, motivated, and dependable Level 2 Background check required prior to employment Previous experience managing a team (preferred)