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Customer Training Specialist
A company is looking for a Customer Training Specialist to deliver training and support for their software products. Key Responsibilities: Deliver formal training classes remotely on the Home Health & Hospice product line Mentor new training staff and manage customer escalations Collaborate with other departments to improve training strategies and processes Required Qualifications and Experience: 2+ years of experience in training adult users on software applications Knowledge of software implementations and system workflows Ability to work with diverse skill levels of adult learners Bachelor's degree in education, technology, or a related field preferred Proficient in MS Office Tools and experience with Smartsheets, Salesforce, and Financial Force is a bonus
A company is looking for a Customer Training Specialist to deliver training and support for their software products.
Key Responsibilities:
Deliver formal training classes remotely on the Home Health & Hospice product line
Mentor new training staff and manage customer escalations
Collaborate with other departments to improve training strategies and processes
Required Qualifications and Experience:
2+ years of experience in training adult users on software applications
Knowledge of software implementations and system workflows
Ability to work with diverse skill levels of adult learners
Bachelor's degree in education, technology, or a related field preferred
Proficient in MS Office Tools and experience with Smartsheets, Salesforce, and Financial Force is a bonus
