![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
CX Strategy and Operations Manager
A company is looking for a CX Strategy & Operations Manager. Key Responsibilities Serve as the expert on CX KPIs, their calculations, trends, and implications for the team and business Create, maintain, analyze, and present reports and dashboards for the CX team across various levels Manage CX team inquiries and ad-hoc requests related to data, reporting, and analytics Required Qualifications Over 5 years of relevant business experience Expertise in Google Sheets and Google Slides; autonomy with Tableau reporting Basic knowledge of SQL for data analysis and modeling Proven track record of using analytics to drive business strategy and improve performance Ability to adapt quickly to changing environments and priorities
A company is looking for a CX Strategy & Operations Manager.
Key Responsibilities
Serve as the expert on CX KPIs, their calculations, trends, and implications for the team and business
Create, maintain, analyze, and present reports and dashboards for the CX team across various levels
Manage CX team inquiries and ad-hoc requests related to data, reporting, and analytics
Required Qualifications
Over 5 years of relevant business experience
Expertise in Google Sheets and Google Slides; autonomy with Tableau reporting
Basic knowledge of SQL for data analysis and modeling
Proven track record of using analytics to drive business strategy and improve performance
Ability to adapt quickly to changing environments and priorities