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Device Support Specialist
A company is looking for a Device Support Specialist to resolve technical issues and deliver support to clients and customers. Key Responsibilities Manage inbound and outbound calls to provide customer support Record details of calls and collaborate with team members to address technical issues Assist clients in understanding technology and troubleshoot existing issues Required Qualifications High School Diploma required Zero (0) plus years of experience or equivalent combination of education and/or experience Familiarity with basic technology concepts and devices Basic skills in recording and documenting details of calls and messages Willingness to seek guidance and learn from more experienced colleagues
A company is looking for a Device Support Specialist to resolve technical issues and deliver support to clients and customers.
Key Responsibilities
Manage inbound and outbound calls to provide customer support
Record details of calls and collaborate with team members to address technical issues
Assist clients in understanding technology and troubleshoot existing issues
Required Qualifications
High School Diploma required
Zero (0) plus years of experience or equivalent combination of education and/or experience
Familiarity with basic technology concepts and devices
Basic skills in recording and documenting details of calls and messages
Willingness to seek guidance and learn from more experienced colleagues