Digital Banking Service Specialist
A company is looking for a Service Specialist, Digital Banking. Key Responsibilities Handle inbound and outbound customer calls and correspondence in a fast-paced environment Identify customer needs and provide relevant solutions, including banking product offerings Advise customers on digital tools and resources to enhance their banking experience Required Qualifications 2 years of customer service experience High School Diploma or GED required Knowledge of financial institutions preferred Experience with general math, ten-key, and basic computer skills Previous experience in a Customer Service Representative role preferred
A company is looking for a Service Specialist, Digital Banking.
Key Responsibilities
Handle inbound and outbound customer calls and correspondence in a fast-paced environment
Identify customer needs and provide relevant solutions, including banking product offerings
Advise customers on digital tools and resources to enhance their banking experience
Required Qualifications
2 years of customer service experience
High School Diploma or GED required
Knowledge of financial institutions preferred
Experience with general math, ten-key, and basic computer skills
Previous experience in a Customer Service Representative role preferred
