Director of Aftersales
A company is looking for a Director, Aftersales.
Key Responsibilities
Execute annual business plan to achieve volume, profitability, and strategic objectives
Drive service commercial strategy and manage service sales offers
Ensure customer satisfaction and service excellence through effective dealer support and governance
Required Qualifications
Degree in Engineering, Business Administration, or related field
10-15 years of experience in aftersales/commercial with relevant leadership experience
Strong background in spare parts, service, retail development, and technical support in the automotive industry
Understanding of Latin America trucks/automotive businesses
Fluency in written and spoken English and Spanish
A company is looking for a Director, Aftersales.
Key Responsibilities
Execute annual business plan to achieve volume, profitability, and strategic objectives
Drive service commercial strategy and manage service sales offers
Ensure customer satisfaction and service excellence through effective dealer support and governance
Required Qualifications
Degree in Engineering, Business Administration, or related field
10-15 years of experience in aftersales/commercial with relevant leadership experience
Strong background in spare parts, service, retail development, and technical support in the automotive industry
Understanding of Latin America trucks/automotive businesses
Fluency in written and spoken English and Spanish