Director of Client Relations

A company is looking for a Director of Client Relations to work remotely. Key Responsibilities Lead the client relationship function and oversee the account management team to ensure exceptional service delivery Develop and implement proactive account management strategies to enhance client satisfaction and retention Mentor and manage a regional Account Management team, providing training and performance evaluations Required Qualifications Bachelor's or master's degree in business, communications, human services, or a related field; advanced degree preferred Proven experience in client relationship management, preferably in healthcare or service-based industries Strong leadership skills with experience managing diverse teams and client portfolios Proficiency in CRM tools and account management platforms Familiarity with Employee Assistance Programs (EAPs) or related fields is highly desirable

May 5, 2025 - 22:03

A company is looking for a Director of Client Relations to work remotely. Key Responsibilities Lead the client relationship function and oversee the account management team to ensure exceptional service delivery Develop and implement proactive account management strategies to enhance client satisfaction and retention Mentor and manage a regional Account Management team, providing training and performance evaluations Required Qualifications Bachelor's or master's degree in business, communications, human services, or a related field; advanced degree preferred Proven experience in client relationship management, preferably in healthcare or service-based industries Strong leadership skills with experience managing diverse teams and client portfolios Proficiency in CRM tools and account management platforms Familiarity with Employee Assistance Programs (EAPs) or related fields is highly desirable