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Director of HIAA Operations
A company is looking for a Director of HIAA Operations. Key Responsibilities: Lead operational workflows to support existing platforms and new product launches Serve as the primary point of contact for customer support, managing inquiries and escalations Build and maintain onboarding workflows to ensure effective customer activation Qualifications: Bachelor's degree in Computer Science, Data Management, Business Administration, or a related field; advanced degree preferred 8+ years in operations, customer support, or program management roles, preferably in data-intensive organizations Strong understanding of data platforms, pipelines, and governance frameworks Familiarity with cloud platforms (e.g., GCP, AWS) and data tools (e.g., BigQuery, Looker) Knowledge of regulatory standards, including HIPAA and HITRUST
A company is looking for a Director of HIAA Operations.
Key Responsibilities:
Lead operational workflows to support existing platforms and new product launches
Serve as the primary point of contact for customer support, managing inquiries and escalations
Build and maintain onboarding workflows to ensure effective customer activation
Qualifications:
Bachelor's degree in Computer Science, Data Management, Business Administration, or a related field; advanced degree preferred
8+ years in operations, customer support, or program management roles, preferably in data-intensive organizations
Strong understanding of data platforms, pipelines, and governance frameworks
Familiarity with cloud platforms (e.g., GCP, AWS) and data tools (e.g., BigQuery, Looker)
Knowledge of regulatory standards, including HIPAA and HITRUST