Epic Patient Experience Consultant
A company is looking for a Business Process Consultant, Epic Patient Experience. Key Responsibilities Analyze and design patient-facing workflows to enhance overall patient experience Drive adoption of digital engagement tools and implement strategies for patient follow-up care Collaborate with stakeholders to align Epic tools with organizational engagement goals and optimize reporting efforts Required Qualifications 5+ years in a patient experience leadership role Epic certification and hands-on experience with MyChart and Cheers In-depth understanding of patient engagement strategies and digital self-service tools Strong project management skills Ability to bridge technical configuration with operational needs
