Fan Support Specialist
A company is looking for a Fan Support Specialist (Weekend Support). Key Responsibilities Field daily customer service inquiries Analyze trends in support inquiries to provide insights for product improvement Document and implement client policies for all events Required Qualifications 2+ years experience in a customer support role Ability to stay organized in a fast-paced environment Passion for technology, design, and live events Previous experience in a SaaS or E-commerce company is a plus Knowledge of Hubspot is preferred
A company is looking for a Fan Support Specialist (Weekend Support).
Key Responsibilities
Field daily customer service inquiries
Analyze trends in support inquiries to provide insights for product improvement
Document and implement client policies for all events
Required Qualifications
2+ years experience in a customer support role
Ability to stay organized in a fast-paced environment
Passion for technology, design, and live events
Previous experience in a SaaS or E-commerce company is a plus
Knowledge of Hubspot is preferred
