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Field Coordination Specialist
A company is looking for a Field Coordination Specialist to diagnose problems and execute solutions to ensure client uptime targets are met. Key Responsibilities Rapidly respond to and address field technician concerns as they arise Manage multiple incoming scheduling requests via software, phone, email, and Slack Coordinate with internal and external stakeholders to ensure a world-class customer experience Required Qualifications 2+ years of customer service interaction in a startup environment Experience with CRM platforms, specifically Salesforce Some college education preferred Technical support or equivalent experience Willingness to work weekends as required
A company is looking for a Field Coordination Specialist to diagnose problems and execute solutions to ensure client uptime targets are met.
Key Responsibilities
Rapidly respond to and address field technician concerns as they arise
Manage multiple incoming scheduling requests via software, phone, email, and Slack
Coordinate with internal and external stakeholders to ensure a world-class customer experience
Required Qualifications
2+ years of customer service interaction in a startup environment
Experience with CRM platforms, specifically Salesforce
Some college education preferred
Technical support or equivalent experience
Willingness to work weekends as required
