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FINRA Certified Service Representative
A company is looking for a FINRA Certified Service Representative (Remote). Key Responsibilities Provide service via inbound contact center and respond to complex customer inquiries Perform account updates, process requests, and maintain accurate account history Assist with day-to-day operations and support training for less experienced staff Required Qualifications High school diploma or G.E.D Two or more years of customer service experience in financial/investment/insurance or banking FINRA 6 or 7 minimum Certification required at hire Experience with help desk software and telephone technology Experience working with organizational functions and personnel
A company is looking for a FINRA Certified Service Representative (Remote).
Key Responsibilities
Provide service via inbound contact center and respond to complex customer inquiries
Perform account updates, process requests, and maintain accurate account history
Assist with day-to-day operations and support training for less experienced staff
Required Qualifications
High school diploma or G.E.D
Two or more years of customer service experience in financial/investment/insurance or banking
FINRA 6 or 7 minimum Certification required at hire
Experience with help desk software and telephone technology
Experience working with organizational functions and personnel