Florida Licensed Account Associate Lead

A company is looking for an Account Associate Lead - Commercial Lines. Key Responsibilities: Direct daily activities and workflow of administrative and customer service teams Monitor team productivity, efficiency, and quality, recommending corrective actions as needed Provide training, mentoring, and ongoing professional development for teams Required Qualifications: 3+ years of customer service experience in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active licensing; professional designation (CISR) preferred Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent)

Mar 14, 2025 - 15:42

A company is looking for an Account Associate Lead - Commercial Lines. Key Responsibilities: Direct daily activities and workflow of administrative and customer service teams Monitor team productivity, efficiency, and quality, recommending corrective actions as needed Provide training, mentoring, and ongoing professional development for teams Required Qualifications: 3+ years of customer service experience in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active licensing; professional designation (CISR) preferred Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent)