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Georgia Licensed Claims Director
A company is looking for a Claims Director, Auto/Property. Key Responsibilities Develop and execute a comprehensive customer experience strategy Establish key performance indicators (KPIs) to improve customer satisfaction and retention Build and lead a high-performing team, providing coaching and mentorship Required Qualifications Active insurance adjuster's license from a designated home state Bachelor's degree in business, marketing, communications, or a related field; advanced degree preferred 10+ years of experience in insurance claims, with a preference for property and/or auto experience 5+ years of management experience, preferably in a remote environment Demonstrated success in managing customer experience programs in technology-driven environments
A company is looking for a Claims Director, Auto/Property.
Key Responsibilities
Develop and execute a comprehensive customer experience strategy
Establish key performance indicators (KPIs) to improve customer satisfaction and retention
Build and lead a high-performing team, providing coaching and mentorship
Required Qualifications
Active insurance adjuster's license from a designated home state
Bachelor's degree in business, marketing, communications, or a related field; advanced degree preferred
10+ years of experience in insurance claims, with a preference for property and/or auto experience
5+ years of management experience, preferably in a remote environment
Demonstrated success in managing customer experience programs in technology-driven environments
