German Customer Support Specialist
A company is looking for a German - Fixed Term Customer Support Specialist II.
Key Responsibilities
Provide exceptional customer support via email and live chat in English and German
Handle various customer inquiries, including order, product questions, and basic technical troubleshooting
Meet customer service KPIs and collaborate with teams to improve customer experience
Required Qualifications
1+ years of experience in a customer service role
Excellent written and verbal skills in English and German
Experience in consumer goods, toys, or electronics industries is a plus
Familiarity with Zendesk or similar platforms is advantageous
Organized and capable of managing time effectively across different time zones
A company is looking for a German - Fixed Term Customer Support Specialist II.
Key Responsibilities
Provide exceptional customer support via email and live chat in English and German
Handle various customer inquiries, including order, product questions, and basic technical troubleshooting
Meet customer service KPIs and collaborate with teams to improve customer experience
Required Qualifications
1+ years of experience in a customer service role
Excellent written and verbal skills in English and German
Experience in consumer goods, toys, or electronics industries is a plus
Familiarity with Zendesk or similar platforms is advantageous
Organized and capable of managing time effectively across different time zones