German Customer Support Specialist

A company is looking for a German - Fixed Term Customer Support Specialist II. Key Responsibilities Provide exceptional customer support via email and live chat in English and German Handle various customer inquiries, including order, product questions, and basic technical troubleshooting Meet customer service KPIs and collaborate with teams to improve customer experience Required Qualifications 1+ years of experience in a customer service role Excellent written and verbal skills in English and German Experience in consumer goods, toys, or electronics industries is a plus Familiarity with Zendesk or similar platforms is advantageous Organized and capable of managing time effectively across different time zones

May 9, 2025 - 18:44
 0
German Customer Support Specialist
A company is looking for a German - Fixed Term Customer Support Specialist II. Key Responsibilities Provide exceptional customer support via email and live chat in English and German Handle various customer inquiries, including order, product questions, and basic technical troubleshooting Meet customer service KPIs and collaborate with teams to improve customer experience Required Qualifications 1+ years of experience in a customer service role Excellent written and verbal skills in English and German Experience in consumer goods, toys, or electronics industries is a plus Familiarity with Zendesk or similar platforms is advantageous Organized and capable of managing time effectively across different time zones