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Google CCaaS Architect
A company is looking for a Google CCaaS Architect. Key Responsibilities Lead the implementation of Google CCaaS voice and digital AI Self-Service solutions for large, multi-location contact centers Interface with clients to define solution requirements and technical design Collaborate with project team members on conversation design specifications and perform testing of developed code Required Qualifications 8+ years of voice architecture experience overall 4+ years of experience with AI solutions 2+ years of hands-on technical experience with Google CCaaS or UJET 4-year bachelor's degree Knowledge of Google Cloud Platform Services including IAM, Storage, and Networking
A company is looking for a Google CCaaS Architect.
Key Responsibilities
Lead the implementation of Google CCaaS voice and digital AI Self-Service solutions for large, multi-location contact centers
Interface with clients to define solution requirements and technical design
Collaborate with project team members on conversation design specifications and perform testing of developed code
Required Qualifications
8+ years of voice architecture experience overall
4+ years of experience with AI solutions
2+ years of hands-on technical experience with Google CCaaS or UJET
4-year bachelor's degree
Knowledge of Google Cloud Platform Services including IAM, Storage, and Networking