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Group Health CSR Supervisor
A company is looking for a Group Health Customer Service Representative Supervisor. Key Responsibilities Oversee the medical file review process, ensuring timely case notation and processing Train and coach Customer Service Representatives, conducting audits and performance reviews Provide updates and exceptional customer service to clients regarding case progress Required Qualifications Preferred Associate's Degree or Bachelor's Degree Critical experience in supervising or managing teams Business experience in a healthcare and/or insurance setting is preferred Computer literacy and typing skills are essential Ability to manage time efficiently and meet specific deadlines
A company is looking for a Group Health Customer Service Representative Supervisor.
Key Responsibilities
Oversee the medical file review process, ensuring timely case notation and processing
Train and coach Customer Service Representatives, conducting audits and performance reviews
Provide updates and exceptional customer service to clients regarding case progress
Required Qualifications
Preferred Associate's Degree or Bachelor's Degree
Critical experience in supervising or managing teams
Business experience in a healthcare and/or insurance setting is preferred
Computer literacy and typing skills are essential
Ability to manage time efficiently and meet specific deadlines