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Healthcare Navigation Support Coordinator
A company is looking for a Navigation Support Coordinator. Key Responsibilities Research provider accessibility and appointments, coordinating with multiple provider offices Streamline the member experience by managing internal and external logistics, including medical records retrieval Track and document actions taken using proprietary software and provide critical data reporting as needed Required Qualifications High School Diploma or GED required; some college is welcome Prior call center experience, preferably in an outbound production environment Exposure to medical benefits is preferred Experience with inbound and outbound calling preferred Prior experience in collections, customer service, provider services, or sales calls
A company is looking for a Navigation Support Coordinator.
Key Responsibilities
Research provider accessibility and appointments, coordinating with multiple provider offices
Streamline the member experience by managing internal and external logistics, including medical records retrieval
Track and document actions taken using proprietary software and provide critical data reporting as needed
Required Qualifications
High School Diploma or GED required; some college is welcome
Prior call center experience, preferably in an outbound production environment
Exposure to medical benefits is preferred
Experience with inbound and outbound calling preferred
Prior experience in collections, customer service, provider services, or sales calls