Healthcare Product Operations Specialist
A company is looking for a Product Operations Specialist to streamline and improve daily operations for patient experience. Key Responsibilities Implement and optimize end-to-end system processes for Customer Support and Billing teams Manage the Nikohealth system and monitor order processing KPIs Communicate product and process changes to relevant stakeholders and ensure operational accuracy Required Qualifications Experience in healthcare operations Knowledge of organizational effectiveness and operations management Ability to manage multiple projects simultaneously Self-motivated and enthusiastic Strong reporting and presentation skills
