HR Operations Associate
A company is looking for an HR Operations Associate to support the APAC Talent Services team.
Key Responsibilities
Respond to employee queries via case management tool, adhering to SLAs
Ensure interactions with employees are precise and lead to maximum satisfaction
Manage employee documentation, including verification and new hire documents
Required Qualifications
Exceptional customer service orientation
Proficiency in Microsoft Excel and data management
Experience with HR Management Systems such as Workday and Service Now
Experience in a shared services center or customer service environment, preferably within HR
Willingness to work a 100% night shift (10 PM - 6 AM IST)
A company is looking for an HR Operations Associate to support the APAC Talent Services team.
Key Responsibilities
Respond to employee queries via case management tool, adhering to SLAs
Ensure interactions with employees are precise and lead to maximum satisfaction
Manage employee documentation, including verification and new hire documents
Required Qualifications
Exceptional customer service orientation
Proficiency in Microsoft Excel and data management
Experience with HR Management Systems such as Workday and Service Now
Experience in a shared services center or customer service environment, preferably within HR
Willingness to work a 100% night shift (10 PM - 6 AM IST)