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HVAC/Plumbing CSR Scheduler
A company is looking for a 4 EST HVAC/Plumbing CSR Scheduling Expert-Fully Remote. Key Responsibilities Oversee day-to-day operations, including managing service appointments and correspondence Coordinate and dispatch technicians for service calls, installations, and repairs Ensure excellent customer service by addressing inquiries and resolving issues promptly Required Qualifications, Training, and Education Experience in dispatching within plumbing, HVAC, or electrical services Proficiency in Google Suite, Slack, and dispatching software like ServiceTitan Excellent time management skills with the ability to multitask and prioritize Familiarity with plumbing/HVAC/service terminology and processes High school diploma or equivalent with at least one year of relevant experience
A company is looking for a 4 EST HVAC/Plumbing CSR Scheduling Expert-Fully Remote.
Key Responsibilities
Oversee day-to-day operations, including managing service appointments and correspondence
Coordinate and dispatch technicians for service calls, installations, and repairs
Ensure excellent customer service by addressing inquiries and resolving issues promptly
Required Qualifications, Training, and Education
Experience in dispatching within plumbing, HVAC, or electrical services
Proficiency in Google Suite, Slack, and dispatching software like ServiceTitan
Excellent time management skills with the ability to multitask and prioritize
Familiarity with plumbing/HVAC/service terminology and processes
High school diploma or equivalent with at least one year of relevant experience